An incident report starts a clock. We make sure the record is ready before it runs out.

No. Truthworks is not a law firm and does not represent anyone. We prepare records, statements, packets, and appeal drafts. The person in custody signs and files them. Every engagement includes a no-charge referral to independent counsel, and a named supervising attorney reviews anything marked for legal review. Only that attorney can tell you what your legal options are.

No, and neither can anyone else. Under 28 C.F.R. § 542.16(a), no person may submit a Request or Appeal on the inmate's behalf. We prepare the appeal so it is complete, correct, and ready to sign; the person in custody signs and submits it through the facility. We give you the deadline block and a cover letter so nothing is missed.

It is a promise about our process, not about the outcome. Within 72 hours of a Tier 2 engagement, we deliver the written statement, hearing packet, hearing guide, staff representative brief, and support letters kit. Records & Guide and Tier 1 are 48 hours. The clock runs from the later of the signed engagement letter and the first payment. If a DHO finding follows, the appeal is prepared at the Tier 3 continuation rate. We never promise a result, a finding, or a release date.

People in federal custody at a halfway house (Residential Reentry Center), on home confinement, or in an institution. We work from the facility's handbook and 28 C.F.R. part 541. Reach out about state matters; we will tell you honestly whether we can help.

The facility's own records: GPS and location logs, pass and sign-out sheets, schedules, program attendance, phone and visit logs, camera retention requests, the incident report, and, after a finding, the DHO packet. These are often the records that decide the case, and they have to be requested in writing.

Everything we produce is written to be read by staff. Nothing privileged travels through the facility. The family or sponsor receives the documents; hard copies reach the person through approved channels (mail, or delivery at the facility as its rules allow). We give you a plain checklist for this. Attorney-client material goes only to the attorney.

Some 100- and 200-series codes describe conduct that can also be charged as a federal crime. Because of that, our process sends those matters to counsel-match first, before we draft anything the person would sign about the facts. Our intake screens for this automatically. We will not put words in a person's mouth that could be used against them.

Maybe not. The BP-10 regional appeal must be received within 20 calendar days of the DHO's signature. Tell us the DHO decision date at intake and we will compute the clock right away. Tier 3 covers appeal-only matters, including the records request for the DHO packet, at a continuation rate for Tier 2 clients.

A family member or sponsor pays a flat fee through Stripe (card or bank). Records & Guide and Tier 1 are paid in full at engagement. Tier 2 is paid in full at engagement or split 50/50, half at engagement and half on delivery. Tier 3 is split 50/50, half at engagement and half when the BP-10 draft is delivered. Add-ons are paid when ordered. Two reduced-fee engagements a month, at 40% off, are available to families who cannot meet the fee; ask at intake. Prices on this site are starting points, except where marked flat, and are confirmed on intake.

Then you will hear this from us, every time: "We can tell you what the record shows once we have it. The attorney has to be the one to tell you what your options are." We will connect you with counsel through our no-charge referral step, and we will prepare an attorney review memo for that attorney if you engage them.